Privacy Policy

Last updated: September 2026

Yarnguy ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us while using our website yarnguy.com and related services. This Privacy Policy explains how we collect, use, store, and safeguard your information.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

a) Personal Information

• Full Name
• Contact Number
• Email Address
• Shipping and Billing Address
• Payment-related information (processed securely via third-party payment gateways)

b) Order Information

• Products purchased
• Order history
• Delivery details
• Customer communication records

How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate order updates, shipping, and support
• Improve website functionality and user experience
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory obligations
• Respond to customer inquiries and disputes

We do not sell or rent your personal information to third parties.

Payment Security

All payments are processed through secure third-party payment gateways. Yarnguy does not store or directly process sensitive payment information such as card numbers or CVV details.

Payment providers follow industry security standards to protect your data.

Data Sharing and Disclosure

We may share your information only with:

• Logistics and shipping partners for delivery purposes
• Payment gateway providers for transaction processing
• Legal or regulatory authorities when required by law
• Service providers assisting in website operations

All third parties are required to maintain confidentiality and data security.

Data Retention

We retain personal data only for as long as necessary to fulfil business, legal, and operational requirements, including record keeping and dispute resolution.

Data Protection and Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no online transmission is completely secure, and users acknowledge this risk.

User Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications

Requests can be made using the contact details below. Contact us.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on the website. Users are encouraged to review this policy periodically.